Dead on arrival
If a board, sensor, or module does not work on arrival, contact the store within 3 days of receiving it. Keep the original packaging and the invoice.
After your order
Returns, replacements, and warranty
Electronics can arrive faulty or turn out to be the wrong part. This page explains how returns and replacements are handled.
Replacement or refund
Confirmed faulty items are replaced with the same product when it is in stock. If it is not available, the paid amount is returned.
What is not covered
Damage from wrong wiring, over-voltage, short circuits, soldering, or physical damage is not covered. Consumables such as wires and headers are sold as-is.
Warranty period
Development boards and modules carry a 7-day functional warranty from the delivery or pickup date unless stated otherwise on the product page.
How to start a return
Contact the store with your order number and a short description or photo of the issue. The team will confirm the next step before you send anything back.